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Microsoft Software solutions

How to setup Microsoft Outlook for Exchange Server?

To setup Microsoft Outlook for use with your Microsoft Exchange Server, follow the steps outlined below (Note: Some steps may appear slightly different, depending on your Outlook or Exchange versions):

Internet Explorer can't type in text boxes


If you ever have a situation where Internet Explorer loads pages correctly, but you can't click on any text boxes and type into them, then it is likely one of the Windows DLL's has become de-registered.  This is likely to be caused during software installs or potentially during the regular monthly software patching process we need to do to keep the system secure.

Good news is that there is a very simple fix!!!

Open a command prompt window (Start>Run>cmd) and type the following at the

regsvr32 mshtmled.dll
regsvr32 jscript.dll
regsvr32 /i mshtml.dll

You will receive a pop-up confirming as each of the DLL's are registered.  Once you have finished, just re-open Internet Explorer (IE) and everything should be back to normal.

Hope this helps,


Exchange 2007 or 2010 Activesync issues - Admin account inheritance

If you are experiencing issues with some users using Activesync for Exchange 2007 or Exchange 2010, you are not alone. There appear to be plenty of potential solutions for this problem around if you search the web, but the solution to the majority of these are simply related to AD permissions.

If you open up Active Directory Users and Computers and locate one of your users that is not working, Double-Click into the account and click on the Security Tab (if this is not visible, Click on View> Advanced Features from the Menu at the top of the screen then navigate back to your user). Once on the security tab, click on the Advanced Button and make sure that the ‘Include Inheritable Permissions From This Object’s Parent’ is ticked. Click OK twice to close the user account.

How to identify RAM memory modules?

A common cause of slow performance in todays PC's is a lack of available RAM but with the lower cost of RAM today, this doesn't not need to be an issue for most users.  The price of RAM has fallen dramatically over the years and, assuming your PC is not too old, this can be a very cheap upgrade that makes some very big differences to your PC performance.

If you are looking to upgrade the RAM on your PC, first of all you need to identify what type of RAM chips are currently installed on your system. Here we are going to discuss about main type of RAMs which are being used now-a-days.

EDO RAM – Extended Data Out or EDO RAM was introduced in 1995 as a modified version of FPM RAM. EDO RAM is almost abolished and it was used on early version of Pentium based systems. It looks as follows and the width is around 108mm and comes with a single notch.

How do I Defragment hard disks in Windows XP

The performance of your Microsoft Windows XP can deteriorate over time due to something known as Fragmentation of your hard drive.  Fragmentation means that the pieces of your programs stored on your hard disk (HDD) are split up and not in a single "chunk" on the drive.  What this means is that the heads of the drive have to move around alot in order to read the information you need off the HDD. This means that it will be slower to load your programs.  The longer you have been using your PC and the lower your drive is on space, the worse the fragementation will be. 

Microsoft has included some tools in Windows XP (and earlier versions too) to allow you to "defragement" your HDD.  This is quite a simple process, but may take a little time if you drive is large and very fragmented. 

Below is an extract from the Microsoft Knowledgebase article that describes how to use the defragementing tools in Windows XP:

How can I quickly change the font size in Internet Explorer?

Has your font size mysteriously changed in Internet Explorer?  You may have accidently stumbled on a little known feature which can be quite handy but also quite annoying if you don't know how to change it back...

If you have a wheel mouse and are using Internet Explorer you can use the wheel to very quickly alter the size of the text on most Web sites.  This is very handy to make the page fit your screen better or also "zoom in" on smaller text so that you can read it for those a little older

To adjust the text size, just hold down the [CTRL] key as you roll the button up and down. As you do the text will either increase or decrease depending on which way your move the wheel.  Simply reverse the process to return your screen to the way it was.



How to change mouse pointers in Microsoft Windows XP?

How to change your pointer scheme in Windows XP.

The first thing I do when I get a new computer is head straight for the cursors and change them. It's not that the default ones are bad; I've just been using the same ones forever and I'm not comfortable using anything else. If you want to change your pointer scheme, click Start, and then click Control Panel. In Category View (vs. Classic View) click on Printers and Other Hardware, and then click on Mouse. Click the Pointers tab and browse the available themes. Select the one that suits you best, and then click OK.

Mouse Properties dialogue box

Arcticle extract from


Cisco and Other Vendors Vulnerable to Denial of Service (DoS) flaws

The Finnish Computer Emergency Response Team (CERT-FI) has released an alert which lists a number of vendors that have reported vulnerability to a new Denial of Service (DoS) vulnerability.  A DoS attack on the flaw can cause network devices to crash or lockup generating service outages for your network.

The vulnerability was discovered by researchers utilising a testing tool known as Sockstress, but can be replicated by flooding a device with specially crafted data packets (TCP packets in particular).

Below is a list of the affected vendors and links to their alerts:

[AzTechNotes] Web Hosting FTP virus warning - GUMBLAR

Attn: Aztech Hosting Clients and AztechNotes Subscribers,
Firstly, apologies if you receive this email twice because you are on both lists but I thought it worth making sure everyone receives this virus warning.
It has been quite some time since we have seen a security alert that is worth passing on, however there is a growing concern in the security fields regarding a virus commonly known as "Gumblar".  The virus is named after the original Chinese domain name (gumblar .cn) that hosted the malicous code, but this site has since been closed and an alternative domain has been established.

How to apply your Group Policy changes after updates.

Once you have completed making any changes to your Active Directory (AD) policies, you will probably want to apply them immediately so that you can confirm they are correct.  To do this, you will need to "force" an update to occur using the commands below:

Click Start > Run...

Type cmd into the Open: input box.

Click the OK button.

Type gpupdate /force at the Command Prompt.

Check the screen for any errors and then type exit to close the window.


Now all your policy changes should be applied, so you can check they are working as expected.