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Network Support

Network Support Services

Juniper Networks Inc - J-Partner Acreditation


Aztech Networks Pty Ltd was today appointed as a J-Partner Value Added Reseller (VAR) for the Australian market, by Juniper Networks Inc.  Achieving J-Partner status means that Aztech Networks now has access to the best-in-class technology solutions available from Juniper Networks and they also have access to the technical resources required to deliver the high level of support for the Juniper products that their customers have come to expect.

Aztech Sales and Technical staff have also completed the required training and assessments to become Certified Juniper Sales and Technical Specialists. This proves they have the skills to meet the strict technical reviews that are enforced by Juniper and, in turn, means that they are well skilled to advise their customers on the best solution to suit their exact requirements.

This partnership further enhances Aztech Networks ability to deliver the best solutions to their customers by allowing them to offer the best solution to their customers, independent of hardware vendors.


Cisco SMB Specialisation and SELECT Partnership

Cisco Select Partner

Aztech Networks has today re-affirmed their commitment to the Small and Medium Business marketplace by completing the required accreditation to renew their Cisco SMB Specialisation and their Cisco SELECT Partnership

This SMB specialisation highlights the core Cisco technical skills held by the Aztech support team in the Cisco SMB product suites, whilst the Select partner status ensures the best pricing and support to their customers.

If you would like to get your network working harder for you, then get in contact with Aztech Networks today.


How to setup Microsoft Outlook for Exchange Server?

To setup Microsoft Outlook for use with your Microsoft Exchange Server, follow the steps outlined below (Note: Some steps may appear slightly different, depending on your Outlook or Exchange versions):

Web Server Availabilty Check

Cisco 2600 series IOS upgrade procedure

Cisco 2600 Series Routers Upgrade Procedure

  • Establish a console session to the router
  • Verify that the TFTP server has IP connectivity to the router
  • Copy the new image into the Flash memory of the 2600 Series Router through the TFTP server

Step 1: Establish a console session to the router

Even if it is possible to connect to the router through a telnet session, it is strongly recommended to be directly connected to the router using the console port. The reason is that if something goes wrong during the upgrade, it might be necessary to be physically located next to the router to power-cycle it. Moreover, the telnet connection will be lost while the router is rebooting during the upgrade procedure.

A rolled cable (usually a flat black cable) is used to connect the console port of the router to one of the COM ports of the PC.

Once the PC is connected to the console port of the router, you need to open Hyperterminal on the PC, and use the following settings:

Internet drop out when Sony PS3 connected to LAN

Hi All,

Just been troubleshooting an unusual issue that is not really related to the normal items I get involved with, but I thought might be worth posting the details on to save everyone a lot of headaches if they run into it. 

For those with their Sony Playstation 3 (PS3) console connected to the local LAN (either wireless or wired), you may experience regular Internet drop outs while the PS3 is online.  The issue appears to be random, but it occurs approximately every 1/2 hour when the "right functions" are being used on the PS3.  The one I investigated worked without issue for long periods but it appears to depend on which games you are playing or functions in use.

From what I can diagnose, it appears that the "Media Server" search function causes some Internet routers (ADSL Routers) to reset at regular intervals as it searches for media servers on the LAN.  I suspect it is something related to uPNP or similar, but in simple terms you just need to TURN OFF the "Use Media Servers" function and the problem will go away.

Cisco and Other Vendors Vulnerable to Denial of Service (DoS) flaws

The Finnish Computer Emergency Response Team (CERT-FI) has released an alert which lists a number of vendors that have reported vulnerability to a new Denial of Service (DoS) vulnerability.  A DoS attack on the flaw can cause network devices to crash or lockup generating service outages for your network.

The vulnerability was discovered by researchers utilising a testing tool known as Sockstress, but can be replicated by flooding a device with specially crafted data packets (TCP packets in particular).

Below is a list of the affected vendors and links to their alerts:

What product do you use for remote PC / User support?

[AzTechNotes] Web Hosting FTP virus warning - GUMBLAR

Attn: Aztech Hosting Clients and AztechNotes Subscribers,
Firstly, apologies if you receive this email twice because you are on both lists but I thought it worth making sure everyone receives this virus warning.
It has been quite some time since we have seen a security alert that is worth passing on, however there is a growing concern in the security fields regarding a virus commonly known as "Gumblar".  The virus is named after the original Chinese domain name (gumblar .cn) that hosted the malicous code, but this site has since been closed and an alternative domain has been established.

How to Reset Watchguard Firebox Edge to Factory Default

If you cannot correct a configuration problem and must “start over,” you can restore the factory default settings. For example, if you do not know the administrator account passphrase or a power interruption causes damage to the Firebox X Edge appliance software, you can restore the Edge to the factory default settings and build your configuration again.

To set the Firebox X Edge e-Series to the factory default settings: